At Niwala, powered by Kamlabai Charitable Trust, we deeply appreciate your generous support and donations towards our charitable initiatives. As such, we want to be transparent about our policies regarding refunds and returns.
1. Donations: All donations made to Niwala are considered final and non-refundable. We are unable to process refunds for any monetary contributions received through our website or other donation channels.
2. Refund Exceptions: In rare cases where an error occurs in processing a donation, such as a duplicate donation or an incorrect amount charged, please contact us at niwalajpr@gmail.com immediately. We will make every effort to investigate the issue and, if necessary, provide a resolution on a case-by-case basis.
3. Merchandise and Products: As a charitable trust primarily focused on fundraising and charitable activities, Niwala does not typically sell merchandise or products. Therefore, there are no return or refund policies applicable to merchandise or products on our website.
4. Contact Us: If you have any questions or concerns about our refund and returns policy, please don’t hesitate to contact us at niwalajpr@gmail.com. We are here to assist you and appreciate your understanding of our policy.
Thank you for your continued support of Niwala and our mission to make a positive impact through charitable endeavors.